Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Been waiting over 2 weeks for a parcel that’s been “out for delivery” called 2 days ago and said it was top priority. STILLLLL waiting.


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  • I hate this company every time they have to deliver a package for me they say my address incorrect


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  • Very good service - fast and on-time pick up from Whitby, ON & delivery Montreal International Airport (YUL)


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  • You can get expert help for just $5.00, Zero help for free. What a scam.


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  • We are thrilled with the service and the delivery schedules.


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  • Really bad service. Every time they say address not complete try to deliver. Pick up from your near location. I am so done with purolator Canada. Living in downtown van. Really bad service


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  • Tracking is useless, and are really slow. My package has been in Canada since the 16th and still isn't here.


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  • Not reliable, didn’t bring a mattress for my mother who was stuck at home whole day waiting for delivery. If complicated our plans for the next da. My mother is still waiting for her package.


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  • ETA estimate would be nice. Always disappointed by purolater so called services. Guessing that’s why they’re puro”later” And not Puro”sooner”. Just a thought.


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  • Service pourri. Ne sont pas capable de se mettre au niveau des autres transporteurs.


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  • Called Tues. Talked to a live person .was told it be here delivered between 8 am and 9 am next day.Didnt come .Tracked online said delayed 4-7 days.??? Really.!!!!. Message hasn't changed online since Wed.


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  • The most unprofessional company ever. The driver never take his arse out the truck to delivery a package not even to let a notification, I just got an email "we sorry we missed you" while I was home all day long patiently waiting for my package and the doorbell not even rang. The customer service is awful, even worst than the delivery drivers, the chat and the phone number are useless, completely useless, all they do is to tell you "I dont know" in many different ways and they never help with anything!!! Purolator, please do us a great work and close your doors, Purolator is a shame as a company...a huge shame!!!


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  • Terrible service, I have never had a package arrive on time. Use a different service if you can.


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  • Do not use this company, i ordered I iPad off Amazon and the seller used this company the delivery driver left the package outside my apt as well wasn't home and it was stolen,I called the company no apology just that I had to file a police report,and apparently there is a purelator drop off point here


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  • Very poor service, doesn’t even deserve a single star.


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