Purolator Canada reviews

Disappointed with their delivery unreliable, inconsistent information given port kells purolator staff unreliable and inconsistent

Purolator never ceases to disappoint. Based on the complete lack of useful information via their tracking system, I suspect they are still very much in the Dark Ages of technology. In an era when precision location tracking and awareness are very doable, the prehistoric renderings on the Purolator website and the interminable waits needed to communicate with a live agent (usually friendly and helpful at least…) to avoid the similarly useless electronic “bot” agents makes the experience even less enjoyable.

Good company speedy delivery

Christmas gift was really late to start moving Purolators system. It got as far as Mississauga Ontario a few hours away and was sent out to Alberta. Now my gift won’t be delivered till new year. This company needs a complete overhaul. They say they are not responsible for any inconveniences. Wow. Shame on them for such horrible costly errors.

DCM020785997 Package has been ordered from Amazon since the 10th Amazon had it ready to ship same day this company didn’t pick it up till the 20th this package is Christmas gifts for my kids and I paid extra for 2 day shipping now your tracking is saying it won’t be here till January If my kid doesn’t get his Christmas gifts I will be getting my money back I know that much this is a useless service always delays and issues this is a kids Christmas come on

Sent from Kingston to Edmonton on friday and arrived Thursday very happy

Said they delivered my package to the right addresse when I had not heard a buzz or knock and didn't even bother to leave an attempted delivery to pick up at post office. Never did receive my package .. probably got lazy and just left the package In lobby of apartment for someone else to steal.

Over $100 order was said to of been delivered to correct addresse but did not actually receive my package. There needs to be better ways to leave a package if someone not home for packages to not get stolen. Had to get it redelivered... Probably won't be here before Christmas

Ordered Dec. 9th and still no update on if it has even shipped. Says no label created on a 175$ order

My Parcel arrived after a short delay dued to weather.The Delivery Gentleman was really polite . Thank you all ,stay safe.

Very poor service for a very high price

Extremely poor service, deliveries are always delayed, and online information is limited. Orders delivered via Canada Post ordered same day arrrived within three days, still waiting after eleven days for Purolator to deliver. I think at that point, you cannot call yourself a courier service.

Horrible service. Package from Brampton Ontario shipped Dec. 8th. went to Mississauga depot then shipped to British Columbia, shows it in Vaughan today. Will it make it it time for Christmas?

Said I need an appointment for delivery. But never was contacted not happy

Waiting for delivery have been for days