Purolator Canada reviews

It is impossible to track my item. Your website to help customers is absolutely useless. It simply goes on circles and eventually tells you that I can start tracking item. When it's picked up. Right!!

Item been waiting 3 days now for pick up to be delivered 90 minutes away. Cannot believe I paid extra for this awful service

You changed the way we could call in for pick up. Went from one minute to 20-30 minutes. This is NOT customer service.

Only a day late in a rural area, not bad

Anytime I get anything shipped to me by Purlator it happens to go “missing” either mechanical breakdown or something it never makes it to me. Tried contacting them many of times and my call heat gets hung up on

Order is 4 days late due to "delay due to missed connection in transit" 4 times in a row?‍♀️

The local agent doesn’t deliver to my door anymore since Christmas time? Messages received gives location of “delivered” parcel that is 100 km from my doorstep! Useless info!

Terrible lack of info on where my parcel has been for the past week! No location info provided with comments on Amazon!

The new address which is two years old was given to purolator and the jerk still went to the old address and I’ve been sitting and waiting all day. Plus now I’m on hold listening to the crappiest music waiting for a non existent representative. Purolator is the worst

Never had a problem always on time keep up the great work

Ordered supposed be here Saturday, Monday, Tuesday!!???? Nothing

Very bad service never use this company for any mail

May 12th last update shipping label created, waiting for pu. Seller advises picked up. Spoke to "live" person today and Purolator has not picked up. Hmmm....MIA ?

The worst company, I was supose to receive my item on the 13th and change to 16th, never move from the 13th. Now on the 16th another delay. Lost two days of work waiting because of this company. They tell you a date and they dont deliver.

The most recent package being delt with this company has taken longer then 1-3 days. But usually they get it to me in the next day or 2 after ordering! Might have a hiccup once in a while. But still better then canada post!