Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Will I ever get my packages? Calling and calling. Never getting results. Amazon sellers should not use purolator.


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  • Beaucoup trop long,j’ai fait la commande le 29 avril nous sommes le 12 mai et rien ne bouge


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  • Dissappointed that I don’t even get called, to be updated about the delay of my delivery, just take down purolator, y’all garbage


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  • Can't track package, just says wait for delivery. FedEx and the others tell you where the delivery is and that it's on the truck. With Purolator, nothing.


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  • Worst customer service ever! Took a day off just to wait for my package, never delivered on the day, no call to CB let v me know what’s going on, nothing! Very disappointed!


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  • Not delivered on date stated a day wasted waiting for the parcel, not impressed !!


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  • The worst customer service


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  • Extremely disappointed was expexting a package got a notification it was out for deliverly at 11:30 am i live in an apartment building so i went down and sat at the main entrence to wait for my package to be delivered it never showed up and at 4:45pm i checked my tracking again and it said exception i called my local drop off location where packages are droped off for pick up and was told that they had tried to deliver at 4:30pm i informed them i have sitting at the main entrence to my building waiting for over 4.5 hours and no one has showed up i now have to wait till tomorrow and go pick up my package as the drop off office is now closed and i was told all door tag items get droped off in the morning i am very upset they did not even try to deliver and marked my package as unable to deliver and now i have to go to the wear house and pick it up tomorrow


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  • Still waiting for my package and the updates for my tracking number tell me nothing


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  • Livreuse souriante et courtoise; livraison dans le délai prévu.


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  • Worst customer service & delivery. Pkg shipped April 20 from Tofino BC it is now may 10 & it’s still not here in Sherwood Park. Called customer service several times & they had no idea when it would be delivered.


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  • Brutal delivery service. Poor assistance and response to lost package.


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  • Getting my package took 8 days following the date of the first day it went out for delivery. As well, the virtual assistant could never understand the tracking "letters". The service reps were very helpful trying to decode the tracking info which was often wrong. In a nutshell, a nightmare.


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  • Slow mostly always late


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  • Sooner or later purolator definitely service has gone way down over the years. I was told my package was to be here yesterday and still nothing


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