R&L Carriers review by Paul

We made an $18,000.00 purchase of hydraulic equipment from a large distributor. Two pallets were shipped from the Chicago area, but only one of the two pallets made it. The driver didn't seem sure about what to do, and the staff at R+L didn't seem particularly concerned about finding our lost stuff, or the importance of this material to our business. Everyone makes mistakes, I have no problem with that. What I can't tolerate is having to work very hard to try to get someone at R+L to do their job. If you have any choice in who you ship with, I would choose a company other than R+L.

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Other comments

  • Amazing experience with our delivery! Not only early but delivered with care, Thank you Shawn R.!


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  • Very impressed with R&L Carriers! Our package arrived two days earlier than what I expected and the driver put it in a safe spot. Thank you so much!


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  • They just left out package at the end of our road which is 1/2 Mile away from our house on the side of the road with no notification..


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  • My package was left at neighbors on same property. I had put trailer for it to be delivered at .Now I have to figure out how to get it to my house


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  • Super slow, again they have missed the delivery date going on 3 days late.


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  • 2days late. Website doesn’t update delivery status.


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