R&L Carriers reviews

This trucking company is a fiasco on wheels. I ordered something off of Amazon and for some apparent reason it got shipped through these tool bags. I wish I could find the driver who left my $8000 HVAC unit out on the road. Zero customer service, zero updated tracking numbers, zero information. Way to go you've mastered the art of being total D bags of the shipping world

If you want your expensive engine left at the edge of the road rather than at the shop doors of the shop it was to be delivered. Try these people. You provide phone numbers so these people can call you so that you can have a smooth transaction but no....no phone call what so ever. Then your engine is damaged. Customer service refuses to take the claim saying someone signed for it, if a person signed for it WHY would a mechanic agree to have an engine dropped off at the edge of their drive instead of the shop doors. Like please make it make sense. Only one mechanic in the shop and I am the buyer, so who besides their own driver signed for the engine?!?! Again, make it make sense.

Horrible customer service. your package will show up when they are good and ready. If you want it 3 days late try these losers

Once they pick up your package, it will dissappear into space! No tracking, no delivery date, zero communication. Good luck shipping with this scam!

Excellent service, delivery came quick and in perfect condition. I would highly recommend R&L.

Worse shipping company period!! I wasted time and money to receive my equipment and didn’t show up the day that they were supposed to deliver, they show up the next day at the end of the day

These people don't have a clue do not use them. I talked to them on Monday about my delivery they said it will be there Wednesday for sure, I call Wednesday to verify it she says we need to set up an appointment for the delivery. I just spoke to them two days prior they were the ones that told me it was being delivered Wednesday and then I have to call back two days later and find out they need an appointment no one called me no one said anything My package is late again because of these people. They're horrible horrible

Delivery happen within the time frame they gave on tracker system. Customer service was very helpful when I had a question. Driver put my package in front of garage with folk lift and than push into it into garage at my wife request. All in all a great experience

very bad shipping box is damaged , blocked my garage door with package I can't move and lift a big broken wood on my driveway.

Very communicative, called 30 minutes before and just before arrival. Showed up dropped it off and off they went, very professional

Tracking is the worse I have ever seen

I received my unit, but a better tracking system should be in their future. Traffic information is very limited. AND whatever happened to the curtusy of the ETA? Please Fix Your System.

The link has wrong location it says rl carriers how do u count on them if they don't even give the customer the link that's correct v

3 day after scheduled delivery date. No delivery no information.

Still waiting on a package that should’ve arrived on the 18th! No response from RL no updated tracking info, no delivery date confirmation! Total joke!