R&L Carriers review by Tina

So it's middle of February and 16° here in Idaho and I'm without a furnace because these people haven't delivered it! I didn't choose this shipping company the company I bought my furnace from did. Now my furnace was coming from Ohio and was in salt lake two days later that was Monday, it's now Friday and still no furnace! Now they say it's supposed to be here today so we will see. My husband and I are disabled and live on a fixed income and have had to rely on space heaters for almost two weeks because of this, who's going to pay my power bill? Not R&L I'm sure! Horrible company! I be asking every company I order from now on and if they use r&l I won't use them!

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Other comments

  • very bad shipping box is damaged , blocked my garage door with package I can't move and lift a big broken wood on my driveway.


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  • Very communicative, called 30 minutes before and just before arrival. Showed up dropped it off and off they went, very professional


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  • Tracking is the worse I have ever seen


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  • I received my unit, but a better tracking system should be in their future. Traffic information is very limited. AND whatever happened to the curtusy of the ETA? Please Fix Your System.


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  • The link has wrong location it says rl carriers how do u count on them if they don't even give the customer the link that's correct v


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  • 3 day after scheduled delivery date. No delivery no information.


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