R&L Carriers review №243451 by Daniel Anderson | statuspnr

R&L Carriers review by

5

After ordering my front bumper cover from an online parts store, I received a text from R+L with an appointment date and time. You have the option to accept or choose another time. I accepted since the date and time they had picked worked good for me. They gave me a 4 hour window which I felt was more than reasonable in today's insane world. My bumper arrived on the correct date and 2 hours into the 4 hour window almost on the nuts. The driver offered to help lift it into my house and stuck around until I had opened and confirmed I had the right part and that it wasn't damaged. All in all very satisfied.

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Unsatisfied user

1

This trucking company is a fiasco on wheels. I ordered something off of Amazon and for some apparent reason it got shipped through these tool bags. I wish I could find the driver who left my $8000 HVAC unit out on the road. Zero customer service, zero updated tracking numbers, zero information. Way to go you've mastered the art of being total D bags of the shipping world

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NC

1

If you want your expensive engine left at the edge of the road rather than at the shop doors of the shop it was to be delivered. Try these people. You provide phone numbers so these people can call you so that you can have a smooth transaction but no....no phone call what so ever. Then your engine is damaged. Customer service refuses to take the claim saying someone signed for it, if a person signed for it WHY would a mechanic agree to have an engine dropped off at the edge of their drive instead of the shop doors. Like please make it make sense. Only one mechanic in the shop and I am the buyer, so who besides their own driver signed for the engine?!?! Again, make it make sense.

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Bob

1

Horrible customer service. your package will show up when they are good and ready. If you want it 3 days late try these losers

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Jeff Deroche

1

Once they pick up your package, it will dissappear into space! No tracking, no delivery date, zero communication. Good luck shipping with this scam!

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Bob

5

Excellent service, delivery came quick and in perfect condition. I would highly recommend R&L.

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South Jersey welding

1

Worse shipping company period!! I wasted time and money to receive my equipment and didn’t show up the day that they were supposed to deliver, they show up the next day at the end of the day

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