SAIA reviews

Why are the normal two day shipments taking 7 days?

Will I recommend your company for transport. “No” your shipping tracking need up grading and delivery needs to be prompt.

Package was to be delivered between 13:00- 16:00. Already 18:00, no call. I might just have to pick my own package at terminal. Don’t understand how a company can charge $500.00 for freight that is less than 10 hrs. a way and miss delivery time.

Don’t understand how a company can charge $500.00 in freight for item that weights 300lbs. Item still at transfer terminal fora destination less than 10 hours.

I have a surge of pride every time I see one of your Trucks. I started my own business and your the delivery truck for my main orders. Love you guys lots! Keep up the amazing work!

Worst service ever. Had appointment for 12-6pm today. It’s 7 and no show. If you check web, says I have appt. check customer service via phone, says freight is at destination terminal waiting on me to make an appt, so take your pick. Automated phone service runs you around in circles. This company is a joke.

Scheduling appointments and then not showing up.

Great service. Fast and respectfull.

I wish I could give 0 stars

Never received my order

On time Great Service

believe you this weren't supposed to be here the agent today

Great shipping job!!! Also the guy that dropped my shipment off was very professional thank u

The Wichita terminal is great they allow pickup at the terminal which saves me from needing to wait for shipments at the shop

They scheduled a Tuesday delivery and they were no call no show. I contacted them and they told me my delivery got pushed to Thursday. They would not allow me to pick my item up from their terminal. I buy lots of big stuff. Saia will never get another dime from me. The Jackson Michigan terminal is incompitant.