SAIA reviews

Takes three times longer to get to the location

We have used multiple LTL carriers and Saia has been the best by far. Dependable with efficient transit times - whenever an issue arises their customer service teams have always been beyond excellent.

Horrible, do not hire this firm for anything to do with shipping...

Missed 2 delivery dates. Went to completely wrong address. I ended up having to pickup shipment at their warehouse. Very unprofessional, never called when they missed first date. Will only give a full day as the delivery window. Will never use them again. Terrible experience. Ended up costing me 3 days of work and 4 hours to pickup freight delivery myself.

Horrible service tracking stopped before destination no one contacts me for delivery

Great tracking. Very nice customer service when I called with questions. Very polite delivery driver, helped me bring my package into the house in perfect condition.

Tracking system is strong

Great service. On time with no damage. Thanks.

Told I would receive my order on wed only to miss wed thru following Monday. Had to reschedule my customer four times and I still don't know what is going on with my order.

Waiting to recieve my tao tao atm 50 Pony i ordered from walmart first power sport looks like ill get it tomorrow high review due to track accuracy will right another when i received item

Generator delivered in perfect condition driver great

Horrible service. No one ever called me to schedule the delivery. 19 days after I ordered, they delivered to a different city-wrong house. They are the armpit of delivery service. Not sure how they are staying in business.

Never on time and rude customer service

Waited all day for shipment. Nine hours later still waiting and was told 40 minutes ago they would be here in ten minutes. I hesitate to even give one star. First we were told 8-12. Even hired two men to help unload after confirming time frame. Then told closet you 5. It is now 545. As of yet no show!!!

I don't know why businesses use shipping companies such as this. My products has not been delivered. No way of being to update delivery. SAF