UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • No indication of who accepted the package or where it is. Not at my house?!


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  • POssibly one of the worst companies I have ever had to deal with. Bad customer service. Complicated systems . Can never get a hold of anyone for information.Dealt with them for the first time in 1998 . It was bad then and has not improved. When I notice UPS is the shipping company I try to find ANY OTHER WAY to obtain my shipments even if it costs more though, amusingly it usually doesn't. AVOID


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  • Been rite on time so far....keep up the Great work


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  • You guys always say you're going to deliver on a certain day between hours of 9 to 6 then you don't deliver it and then it comes up it's going to be delivered two days later what the heck kind of a company do you have running there


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  • Says you delivered a package, tracking # 1Z49AT890301341384 I never received it


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  • package has been sitting at pick up for a week and is now a week past delivery date and has not left the depot yet...


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  • Sent my pkg on 8/31/2020. Still has not arrived at destination. What’s going on? Won’t use them ever again!


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  • My rating is zero. UPS knows our shipments should be cleared by our customs broker yet repeatedly delays shipments trying to coerce non-knowledgeable employees to sign a consent form. Shame on you UPS


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  • Once again package delivered to our neighbor! We have lived here 15 years and mailbox clearly marked. Herr is tracking number 1Z811R36YW13411991


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  • Shocking service marked as refused delivery when was in all day and he never came with cctv for proof total bs service avoid these clowns like the plague


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  • Tracking app leaves a lot to be desired be great if they could tell you how many stops the driver has before your stop


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  • UPS is the worst courier that could ever be used - hard to contact and can not give answers


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  • This 2nd worse service on trac being 1st


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  • Say package was delivered on September 26, but I never received it.


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  • UPS are terrible at updates and when they will arrive unlike other delivery services. All it takes is an update on when they should arrive within an hour or so. I have missed a few deliveries because I can’t stay in all day. I would rather not use UPS but someone it’s out of my hands. Please get into the 21st century.


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