UPS reviews

My package arrived in Warwick on the 6 of may still not out for delivery

I’ve been on the phone for a minimum of an hour each day for the last 4 days. Each time I am told my package will arrive tomorrow . It’s now been tomorrow for 4 days and still nothing. Pretty sure they lost it! The last two nights I was also told my package would be sent out to deliver as priority (nope) Yesterday I was told whoever was delivering didn’t have a sheet that stated duty fees were paid over a week ago and that’s why my package has been going past my house. This company is unorganized. My package better not be getting sent back to shipper considering I’ve needed it since last Friday.

Always the same. brutal service, confusing, late

Packages are never delivered on time. Always misrepresent the actual delivery time

Waiting two days Longer than I should have and still not here,, Bunch of BS

Paid for express for Monday delivery and still waiting on Wednesday

I haven’t received my package, based on the tracking info, i refused the package. I am at home and nobody’s delivering my package, nobody’s calling my cp and they’re saying that I refused it

Package at the facility since May 07 today is May 13. Nobody even bothers to answer the phone . Wth

Terrible Delivery dates always wrong Web site useless never answer phone

Horrible. Won't use UPS anymore.

Arrived at the depot at 7 am and was “processed - on its way” and didn’t arrive at my home until 5 days later...the depot is 20 mins from my home!! Unacceptable time frame. Going forward I will avoid ordering from stores that use UPS. Too bad the stores have to lose out due to the poor service provided baby UPS, but maybe if more people do this more stores will stop using them unless they improve their service.

My friend did not get her package when it said it wa coming on the day it told us

Will never use UPS again,mailed package on May 4th, told it should be there May 7th now it's May 12th still not delivered has been sitting in Wilmington, NC for 5 days.Tracker says should be today ,it's almost 9pm and still no package !!

Very bad experience,they lefted package in the building hallway , no phone call or any signs that my stuff arrived. My neighbor picked up from the floor and brought it up to me. I hope you will do something about this.

Promised to delivery on 7 and delayed to 12 but nobody show nor contact another delay or whatsoever