UPS reviews

Terrible service. I was at home waiting for my package but driver said that I wasn't home. Really I called but no help from them now the have me going to a depot way out of my way when there is on 6 blocks from me

I sent a package that required insurance and a signature upon delivery. The package was delivered a day early and the box was in great condition. Thanks UPS.

Our UPS route is usually consistent. If there's a substitute, they forget to ring the doorbell.

I don’t understand why my shipment tracking # will only show me 4 days ago not where it is today

Could have been a little quicker but overall on please.

the parcel was in Phoenix Arizona on Sunday. ready for delivery to quartzite Arizona. why would it be sent to Illinois arriving there at 11:00 Monday when it's supposed to be delivered to me in quartzite Monday

I agree with most everyone else on here. They tell you when the package will arrive, so you give that information to the people receiving it and then they wait and it doesn’t show. So go back and try to track it and that doesn’t work well. It’s from the location it let to somewhere before the destination place. Wow not helpful at all. I expect when they tell you a date then it should arrive then. Not 3 days later. We pay them to do this. Will go with someone else next time.

They've always delivered as expected.

A day behind but still good. Delivery is always on time. Nice driver here

Delivered my package to the wrong place. May be costing me $200 USD

Paid extra for a signature and package was left in a package room with tons of other boxes

Drop a package off in New York City and it's still having to write in Fairmont West Virginia according to your delivery it went almost 200 miles out of its way and it still has not arrived

Excellent service & reliable, friendly couriers. I like the way they don’t leave items with neighbours if not in, drop at nearby UPS collection point instead.

My package was suppose to be on florida to my grandkids by friday ....today !!!!!and it's still sitting in NJ

Parcel arrived in Hodgkins IL at 7 AM Friday and went no further.... poor