UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • Parcel arrived in Hodgkins IL at 7 AM Friday and went no further.... poor


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  • We spent $100 to overnight a boy scout race car to a sweet little boy so he could race what his daddy made and ups screwed up and didn't get it there. We will never depend on UPS again.


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  • This is the worst delivery I have ever seen. Without delivery, without notice, just update the website. Why don't you just run your business in website, and pretend that you a doing a real physical delivery


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  • Pitiful. I'll be glad when these clowns inevitably go out of business


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  • They loose my package


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  • detail says that it was my parcel was delivered and it wasn't delivered said it was loaded on the vehicle and out for delivery today and I still haven't received it and it is now 11:55 p.m. on the 20th


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  • Tracking two days behind


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  • Always terrible only thing worse is trying to talk to a actual person Amazon stop using UPS


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  • Terrible service and delivery. Fedex or USPS much preferred


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  • Package made it to my town at 6 am. Was then incorrectly sorted and went 2 hrs away. Its always something with UPS. How do they stay in business?


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  • well my order has to be delivered to me under my name but i didn’t get my order and it showed it was delivered


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  • The parcel expected could have been left with a neighbour or posted


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  • Terrible. No updates, no heads up, even with contact info. They'll tell you to expect a package at some time during an entire day, then show up sometime around 8pm. If you leave for a minute you're screwed. Won't even try to deliver the next day. They'll dump it at some "UPS Access point" that you have to go to to retrieve what should have been delivered. Never again.


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  • Had no idea item was outside my door. Got into bldg without using intercom system, therefore was not alerted person was here to deliver a VERY HEAVY box I had to bring in myself. Have to admit did hear an EXTREMELY SOFT know & thought know was for neighbors whose door is about 3 INCHES from my door. This delivery person needs to be MORE CONSCIENCES and alert customer with a HEALTHY KNOCK PLEASE. Would be much appreciated. Be with others as you would want others to be with you and your family.. Plain & simple. I say all this with upmost respect for being a better person and employee.


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  • I hate when I make a purchase online only to find out that the website I purchased from uses UPS for delivery and they always come during the time that I work so I then have to drive out of my way to pick up the parcel. It’s stupid, what good is a shipping service if I have to always pick up the parcel from UPS ?? I prefer Canada post because at least they will drop the parcel at hour front door or, if it requires a signature, the postal outlets are always within walking distance.


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