average from 5929 reviews
Jean Clagett
Delivery was promised for December 31...they said the address was incorrect but it wasn't....Now January 3 and I am still waiting. I am living out in the country but have received packages here before....UPS driver apparently didn't want to drive out this far. I won't purchase from Amazon again if it requires shipping by UPS!
Johnnie Hassan
I've been waiting all day for my package.nothing yet.at 8:30 am.package was scanned...an hour away from me.6 hours ago.nothing yet...by the end of day.mine should.arrive.will that be 11:59pm...just asking...
Chris Alsman
On truck for delivery. Wait all day and then says after 7 pm says will be delivered next day. BS
Michael Gman
I waited from 8:00am to 4:00pm for UPS to pick up packages. I called customer service twice, and spent over an hour each call waiting for an agent to get on and tell me they couldn't tell me any info or regused to give me the phone number to the hub, where someone could tell me something. They are so rude. Says a lot about paying a little more for U.S. based employees. Long gone are the days when UPS was an industry leader. I remember the difference.
Anthony Robinson
I like the fact that you can see when and where you're items are and what time it gets there
Roneil Ekbrader
I ordered from Office Depot an item on 12/29/19 and on 12/31/19 I called and they said I should be getting it that day. I tracked it on UPS and it was setting in their distribution center 3 miles from where I live. It is 01/02/20 @ 1:00 p.m. and it's been on the truck since 4:07 a.m. Not a happy camper!
Norman
Sent via UPS December 21 and hasn’t arrived yet on January 2nd. Cust was higher than US Postal Service, yet took three times longer. Insanity!!!