UPS reviews

Deliver always on time

They came and broke the wood floors ... :(

No paperwork to let me know where the UPS access point is. I still don't have my package 4 days later and I don't know where to pick it up.

I sent a package next day delivery. It was very important. They ask for phone numbers of sender AND receiver. Yet, when they ran into trouble, they DID NOT BOTHER CALLING! A phone call, figure out the problem. You charge enough to get the package there for chrissake!

Super disappointed with UPS Canada!!! Not reliable and ‘due to weather conditions’ delivery’ issues! Seriously folks how are you going to do business when extreme weather comes. Horses get packages faster to Saskatoon from Winnipeg!

Waiting on my package still

I sent a package to be delivered by today. The recipient was leaving the country. I paid extra to get it there on time. Guess what...no package!

My package details aren't available and I have been waiting a long time. I am starting to get very annoyed!!

I have been waiting for a package and it stopped tracking

Item received by UPS on 12/23 and did not leave that facility until 12/26. Terrible!

Very dissatisfied! I’ve used UPS for years. This year the UPS outlet store in Guerneville CA did not get the shipping process right causing great expense, delay, alarm when tracking number was changed without notifying me, and disappointment knowing my package ten days later is still in CA and not expected in VA for another eight days more!

Superb customer service

Every time I put the tracking number in it tells me its the wrong number. Tou need to fix that

I think UPS does a great job Almost always on time. Reasonable prices, Dependable

All I've ever seen UPS drivers do is look for an address and slap a sticker on the doors, they dont attempt to deliver anything. So much for customer service.