UPS reviews

I placed an order, it got to Edmonton where they said they couldnt send it to a post office box. So I paid an additional $46 to have it overnighted to Lacombe. They then sent it back to Ontario! I still have yet to receive the package.

You said my package was to be out for delivery wed in a city that is 20 min away it hasnt gotten here and it is sat still no updates where it is

Ground shipping takes for ever!

Just terrible. They don’t even leave notices or anything when a package get delivered, no email, notice nothing!

They're great always on time and friendly, professional employees

Complicated process. Unable to find parcel via tracking number for over a week.

not professional . They lose my package. unprofessional customer service . Not recommended !!!

tracking number shows address to collections point. people from there says not there.

You have delivered on time with no delay

Package out for delivery at 4:20am. Now it says loaded on delivery truck 9:35pm

Never resived my package they never gave me an answear really dissapointed

I was on the phone with a supervisor and he hung up on me. I requested a claim for a next day delivery that should have arrived today and he hung up on me. I will never use your company again and I hope people realize how untrustworthy this bison is with packages we are expecting. It’s a Christmas bonus check, I love how you could care less about other people’s money.

The day they were suppose to deliver my item, I stayed home all day waiting. They never showed,but said I was not available to receive it. I called them and arranged to have it delivered between 8am and noon. It is now 8:24 pm and still no delivery. I called around 4pm and was told that the driver was on his way to my location. Another lie.

Horrible nasty driver and management

UPS gets a bad wrap during this time of year. The employees work extremely long hours and UPS does not care about their well being. It doesn't matter if there is bad weather, or too much work and not enough employees they just don't care. I have always received my packages on time and the workers are always pleasant. With everyone shopping online these days, the work has increased but the staff has not. No one wants to work for them because the hours are unreasonable.