average from 5929 reviews
Christina Sawall-fidler
I never get my package on time I can wait for 2 -3 days waiting an be today by 8 PM tonight but won't get it an they always say couldn't get it delivered because they couldn't get to door or none answered but we have a LG sign pointing to a door bell that says ring bell an have 3 dogs that will let us know if someone is here so I dont except excuse they use an u have a very bad rating with me...personally I think they r just lazy an dont want to
Gail Gagnon
I was expecting 3 orders from Costco today in theee different boxes. I only received one of them. I phoned UPS as soon as I found out only one was delivered and she assured me I should have the other 2 by 7:00 but it is now 715 and still haven't received them. Phine 587-485-9311 Gail Gagnon
Miguel Velazquez
12 hour delivery window, if its going to be that long at least give us the option to communicate with the driver so we can have a better idea of when it'll be here and not loose a full day just waiting for a package. Out for delivery at 9am delivery time "anytime before 9pm" what a joke
Kyndall Mosby
Package has been out for delivery since morning and still did not arrive until the following day
Judi Stewart
Worst service and the worse customer service ever. I will never use UPS AGAIN!!!!!!!!! What the hell does "Service disruption occured" even mean or is that just an excuse y'all use because that is a generic statement to try to satisfy people, because you don't have any idea where their package is?????
Arlene
If I didn’t check online, I would not have known a delivery attempt was made. There is no notice on my door,. I cannot make out where they are sending my package. The automated phone tracking message Is some garbled location I can’t understand, where is my package? I have no idea! This is not acceptable.
Timothy Walker
I have never been so disappointed with a delivery company in my life and the customer service is very bad
Joseph palya
Waiting two days for overnite delivery paid $30 for one day arrival who do I call for my money back??