UPS reviews

This has been in transit for 3 weeks and it’s been payed for. And I still haven’t got my package. I do not recommend

Lost my cel phone and tried to blame it on me. 3 weeks later they found it somewhere. Deliveries are getting slower and are not arrivals seem to constantly change. Wish more companies would stop using them as their prime courier.

The UPS computer system appears to have been written by less than competent programmers in that I had put the correct everything for the address but the street name and street number. While the UPS delivery people had the package and were in the correct city (Phoenix), neither I nor the local UPS Store owner could persuade UPS to update the street address & street number to the correct address. Not that the UPS people were unwilling, but rather than their computer system did not allow a street address update. Then the package (after 3 tries to deliver to an empty building despite our telling them it was empty) we were able to get them to hold it at the local UPS Distribution center, where they lost it and searches could not find it.....until we filed for insurance loss and UPS had ok'ed a check$$$ ($500), when it was suddenly found and days later returned to sender (me). Now I had the item and the UPS insurance check ($500). So I phoned the number but could not get through their computer system to a live person (got stuck in a loop). The $500 UPS insurance check has a 90 day lifespan, so I have it gathering dust to let it expire. Currently I have another item coming via UPS, and in about a week, it has not made it out of the State of the sender. What is happening to UPS? Or Boeing? Brain fog from covid shots? Dunno, but I have had better success with the USPS and their Priority Mail. Have not used FedEx for a long time, so don't know how they are performing.

This is by far the worse way to ship they are so unorganized theres always delays or some excuse why your package is late sometimes by a week and they just cant make it right. Youd be better off takin the trip to get it yourself

I'm giving a very poor review. My package was mangled and retaped with $100 worth of product missing.

My Package was received by ROB according to the UPS but the same refused to deliver it to the right person. I have been chasing UPS since Wednesday to please retrieve my package from ROB to no avail. So frustrating. It is ridiculous to deliver someone else's document to an unknown person. Lack of professionalism has been displayed by UPS as they can no be trusted with sensitive document.

Thanks UPS for managing to stop and return an incorrect order from Amazon who couldn’t get the job done! I appreciate it!!

Package shows it’s here in Springdale and tryed to pick it up and as usual I’m told the truck isn’t here it will be here tomorrow but every time it will show out on a truck for delivery .

Bad international service

Very bad service

Worst tracking ever

UPS has gone downhill over the past couple of years. I can't get over how bad the service is. Tracking is about as reliable as a Ford Pinto.

Frustrating- the info states the package started in Shrewsberry which it not but in Plymouth. I’m very concerned.

UPS needs an overhaul. Delivery systems is beyond bad most of the time. Tracking site just as useless. Packages are dropped at front door and never placed in a plastic sack when raining. This rant go go on forever until you clean up your house.

Spent nearly $800 to have my laser packaged and shipped for maintenance. A single layer of bubble wrap for a 65# medical device? Not crated or marked fragile??? No “this end up” or “handle with care”. It arrived smashed on 1/8/24. They still have not paid out on the insurance I bought or replaced my machine