UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • Dropped watch in UPS Oohpod in Newtownards for return to manufacturers on April 4th. According to tracking it is in NEWTOWNABBEY and has been since 4th. Miles from where it was actually deposited.


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  • I have my package arrived on 2nd of April and it’s not far but 1.5km in UPS facility I called 100 times to customer service and asked for delivery but they kept lying to me. I visited the facility on 4th of April and it was closed because of no electricity. I was told by customer service to collect my parcel from facility today and I went back and they said customer service says so but your parcel is in truck and we are not sure where so wait for the delivery. I paid custom duty and still customer service members keep telling me wrong information when I told please offload it from the truck and keep it in facility so I could go and collect my parcel but no one listens. I had never seen such pathetic and worthless service ever. Wish could give UPS 0 star


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  • V.bad experience 7 days passed no response


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  • Never delivered my schedule delivery


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  • My package should have been delivered on 4/2/24 it's now 4/5/24 still NO package very disappointed


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  • 4 days I waiting for my parcle. I did not receive d yet.


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  • I appreciate my package was deliver directly at my front door!


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  • they are of no use


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  • Package says delivered. It was not. Second time this has happened this year.


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  • Good service, thank you


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  • Need a time reference on delivery. Not home all day


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  • Where is my package


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  • Where's my package


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  • My 2 packages on the system say they have been delivered. but I still haven't received the goods. It's so disappointing and tiring


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  • Delivered on time, even on a snowy day!


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