Yodel reviews

overall rating 1.33
Yodel reviews
We’ve gathered 614 awesome reviews

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614 reviews
  • Parcel was meant to be delivered on past 2 days and when I contacted yodel they assured me it was being delivered today yet still no parcel?


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  • Customer service was as helpful as they could be ..details didn't match up ..delivery some where else..but still in the service center ..have had to get a refund ..not happy as wanted this item ..


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  • Late and I payed for next day dnt use


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  • Bad delivery service. I booked a delivery to the Collect Point and they continue to try home delivery where there is no one during working hours. Obviously my request is present in the delivery tracking but they continue in home delivery attempts. Ridiculous.


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  • Awful service! It’s 12 days that Yodel said they’ll try to deliver again my parcel because they have encountered a problem. Where is my parcel gone??


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  • Order appears as delivered but there is no parcel and no information where driver leavs it...


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  • Says tracking information is wrong, don’t update. All in all lazy and a scam


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  • Wow had my Parcel for now well over a week and still not even booked for delivery


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  • It has been 12 days since the seller posted my iteam through yodel then it was scheduled for today on Thursday but they still have not even sent the iteam out for delivery yet worst currier’s in the whole of the uk


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  • Still waiting for my item. Expected delivery 22/6


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  • Absolutely awful service, they have admitted the parcel was delivered to the wrong address but cannot tell me the exact address and now wiped their hands of responsibility and said I must contact the original company. Worst tracking and delivery service I have ever used.


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  • What a croc , website's down, chats down, customer service down, no agents available. We realise you have had issues with an cyber attack but at least be honest with customers regarding time frames, instead of just a bulk reply stating parcel at depot and will be be with you asap. Always were worried before when I knew it was Yodel delivery


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  • Still waiting for an item due 4 days ago. Just says arrived at local depot


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  • Still waiting for my parcel


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  • Waiting on a delivery from 16th June. Its now 22nd. Still no sign of it. No updated information. I've been on customer chat, repeatedly to be told delivery is on its way that evening. Company is a joke.


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