Hermes reviews

This delivery service is a joke!

Would prefer no stars!! My Amazon Prime order of 11th December has been at the delivery hub (apparently) since 15th December and no more updates - a Christmas gift for a friend which I doubt they’ll ever receive. If I’d known it would end up with Hermes I wouldn’t have ordered. Rubbish service!!

So that's a Christmas present that's not arriving in time...thanks, been in the depot since 4th Dec with garenteed delivery by the 18th of Dec....another swing and a miss from hermes

Just had message to say they tried to deliver my parcel but there was no one home. I am literally sat in my window looking at the road. Lies

Parcel sent on 15th December, arrived at my local sorting office on 18th and was waiting on courier, now the 24th and no updates or delivery very poor.

Useless and unreliable. Paid extra for next day delivery (days ago) and nothing. Absolutely disgusting

If u could give a minus ➖️ I would ....dirty rotters have ruined Christmas

Delivered early arrived 24th Dec not due until 7th Jan. excellent service

Have left reviews but never on their system! Funny that!

Awful - no updates - now no Christmas! Thanks you you money grabbing waste of time!

The tracking system is rubbish it does not actually tell you anything! My parcel was collected days ago from the supplier Hermès have according to them not collected it yet let alone know when it will be delivered. Come in Hermès wake up and smell the coffee!!

Don’t even deserve one star! Shocking service automated that can’t understand you so unable to get to speak to anyone… sooooo frustrating when all you want to know is why your parcel hasn’t been delivered

Absolute disgrace of a company. I’d ordered something online and was given the 15th December as a delivery date, decided to deliver it yesterday but I have no parcel ? at my front door. It’s safe to say I’m not happy with this, tried calling Hermès and all I get is a useless automated system you can’t get anywhere with

This is the first time there has been a delay,still going to give five stars The driver is always polite if I'm not in he puts it in my safe place never had a problem,for me keep up with your good work,

Absolutely shocking! And the automated phone system is a joke also. No way of speaking to someone either just ridiculous computer service. It's a shame you can't pick who the sender sends the parcels through as I would highly refuse to use this company!!!