Hermes reviews

Very crappy service do not recommend very slow and no response .

Same crap service they can change the name but they ain't no better STILL waiting 5 days late

Absolutely shocking service. Waited in because they said my item would be delivered by 8 pm then at 8 pm the status changed to a three day window. This window was also missed eventually 13 days after ordering item it finally arrived. No fault of the vendor all the fault of hermes.

Ordered items on the 14th December, Picked up by Hermes on the 15th, Delivery date 21st. Now Hermes says they haven't picked anything up from company i ordered from. Then when i contacted them again they said Driver came but no one was home. Now they have changed Delivery date to the 26th December. Contacting trading standards, hopefully there get another fine.

Terrible tracking. Package was a delivery depot Saturday now missing! May have changed the company name but still same poor service.

Well my parcel was ment to be here on the 7th Dec now its 21st and apparently its been delivered well I've been home all day no 1 knocked my door and there no parcel

Appalling service as ever , why companies use Hermes I have no idea , postman pat would be better and more efficient!!!!!!!

Takes so long and even tracking number not been updated

Ordered my delivery 1st dec still not received it. This looks like a pattern according to other reviews. Do you want to stay in business

Horrible service… been waiting for a delivery since 10 December… very inefficient… updated the delivery options… nothing happened… frustrated

Still waiting you've had it long enough now to have had it delivered I've never known a company like it your reviews are appalling surely you would want to work to improve on performance skills with your staff if you cannot handle the pressure then I think you should call it a day as a company because you just cannot do the job

Terrible service no one should use this company . Still waiting for parcel that they received over a week ago and they still haven’t updated tracking it’s just sitting in the depo since the beginning of December

I will never recommend hermes. Every time they deliver there is a problem and I'm disappointed my most recent online buy used this company. Two days I've received notice of an attempted delivery, both times I've been home waiting on the order. Lazy drivers. No complaints procedure. This company is a massive scam

This is not about the delivery service, more about the supply firm FairySpark. I ordered goods on 6/12/22, still no sign of them and Hermes can’t track the number. So beware folks who read this .Fairy Spark could be a con!! I know a fellow who works for Hermes (as was) ,he goes out of his way to deliver,as in yesterday , he came back some 3 hrs after being in my road , great person .

This company has the brass neck to describe itself as a delivery service! It seems to specialise in picking up parcels and leaving them lying in its depot for infinity. Any company who uses Hermes as their delivery option needs to take a good look at the reviews on here and consider their customers.