Hermes reviews

I was home and the driver didn’t even attempt the delivery Dec 21st 12.24 pm I saw him outside, sat in van and leave then moments later a notification saying it was an attempted delivery recipient not at home. WTF!

I give no stars saying my parcel been delivered at 8.36 this morning where is my parcel coz its not here. This company is a load of shite not impressed one bit

Terrible service No options if not in No up to date tracking Vague delivery dates

Absolutely shocking the waiting times for a parcel. Been over 2 weeks sat in your depot and it’s a Xmas present. Be no good when it actually arrives!

So many lost and damaged parcels

How can you not deliver parcels when you have had them in your depot for over 2 weeks. Terrible service.

Been waiting since 5th Dec for a oarcrl which is a Christmas present...surprise surprise Hermes have still not delivered. A Joke of a service.

Hope that we never have to rely on the HERMES service again. Not only do they deliver very late they also must tell their delivery people to leave lie!! They claim they tried to deliver our item on the 19th of December but failed, no one in. Our gran, who lives with us, is housebound and hasn't been out for the last 3 years. I'm disabled and very rarely goes out and if I do the wife is home. Lastly if someone had knocked on our door our border collie would have definitely let us know someone was there. Lastly, the instructions were left that if nobody was home (a miracle) the parcel was to be left with a neighbour. As I've said, if it's at all possible, we will not use this service again.

Parcel picked up on 22nov out for delivery on 3rd Dec with another parcel lstone toom back to depo second one delivered on 3 Dec and last parcel sitting in depo from 3rd Dec and no sighed of an update on parcel being delivered christmas presents for kids there going to be some un happy kids when there nothink under tree

They received my parcel 3rd December, still not out for delivery ?

Last parcel 'unaccounted for ' most recent parcel was picked up 20 days ago and still not delivered, I dread it when I see that something is being delivered by this company

Terrible, delivered somewhere and left in safe place that wasn't a photo of my front door.

They lost my order, really bad I had an important event !!!

23.11 at dept still there. Crap crap service

Tracking says my item was bigger than expected Ted so they will reorganise another date but no date is showing. It was meant to be delivered today ready for Christmas. How do I contact someone to find out where my parcel is?