Jay
27th of November was the date Still nothing on 19th december
Jay
My parcel apparently in the depot Never arrives
Katie ferns
My parsal is ment to be delivered today yet no parsal parade and no update in 2 days
Monnie
Youve had my parcel since the 9th December and when I tracked it, it says will be out next day and its the 20th Dec and still nothing
Alan Smith
Still waiting on my parcel keeps saying sitting at there hub since the 13th not even out for delivery yet someone not getting a Xmas present
Sanaa
Ive always recieved my parcel all the time great service but ive ordered one item its taking a bit time
Cristian
My parcel is with you from 5th Dec. What happens with you? When I will receive my parcel?
Dawid Rys
The worst parcel service in the whole world last parcel attempted to deliver twice apparently and on the end of the day I have to pick it up from certain hob myself and now another parcel was delivered somewhere kant event check where to because tracking number doesn't work
Jeff Kelly
My parcel hasn't arrived, you've been processing it since the 14th of December. Will this arrive in time for Christmas??
Katie McCarthy
You have had my parcel since the 6th dec. keep changing delivery date! Shocking service. No customer service. It’s a shame the drivers get the brunt of it as I know some who are really good at their jobs. You service needs looking at from the top down, will never order another parcel that comes with this company ever again.
Lee
Terrible service many different packages are lost says on website out for delivery but never arrived cannot speak to anyone. If I buy anything online I now message the seller to see who will be delivering the item if it’s Hermes I will not buy or give the seller the option of sending though another company
Olivier
Usually i avoid merchant using Hermes, but failed to notice this time. Did not disapoint, deliver in more than 10 days.
Jamie Woodall
Dreadful, do not ever use
David Hoins
Oh well my parcel was dispatched dec 4th, still same bot response parcel at depot blah blah, it's now Dec 20, how it takes 16 days to deliver a parcel from a UK seller is amazing, given up all hope of getting my parcel delivered by this so called delivery firm, local news reported piles of dumped parcels ien local woods! So!! A refund is in order and a lesson learned!! Research which delivery firms are used by seller's and company's before placing an order to avoid non delivery by these cowboys, small companies needs to up Thier game and avoid business with Hermes and evri
Tiago Miguel Janeiro Conde
The worst delivery company I haver seen. Unbelievable how I am waiting for a parcel for a week and for the second time they say that the driver try to deliver and no one was answering the door...I got the alexa ring door bell..Guess what no one came and ring it, no one come close to my door trying to deliver something..two times that happen.