Hermes reviews

Would not recommend

Why is there not a Zero star option Looks to me that the problems aren’t with the delivery guys But at the sorting offices Parcel been there for 10 days so far

Hermes - well known as the single worst delivery company operating in the UK. Every time I see the seller I’ve bought from is sending via Hermes, my heart sinks.

I think your system is utterly pathetic, you’ve had my parcel in my local depot since the 12th December and you haven’t delivered it , I’m not happy with your customer service at all

The worst parcel company in the world just lie after lie

Why my do companies choose Hermes? They regularly fail to deliver or are very , very slow

I only gave 1 star as couldn't give none. Absolutely abysmal courier service. 3 parcels now undelivered or lost.

Waited for over a week for delivery twice I stayed in because they said it was going to be delivered still not got it's a disgusting service

I have waited in twice for a delivery. Twice it hasn't arrived. Their wording is very misleading as NO ATTEMPT has been made to deliver. They just ran out of time to deliver my item. 2nd time was delivery to take place up to 8.00. Today it's reading a one hour slot was available between 5.00.600. Very confused! 3rd time lucky? I won't hold my breath.

This is not good enough my parcel should of arrived by now instead it is still at your depot and that was on the 16.12. it now the 20.12 and it is still at the depot

You have had several of my parcels since the 9th !! What are you doing

STILL waiting on a delivery 5 days late. STILL being sorted yet info says driver keeps rescheduling. Just need my money back yo buy the items again for Christmas. Useless company.

2 parcels still missing since mid November Useless

Always great service!

My parcel had apparently been delivered to my address. The time stated it was delivered I was in the house. However I have not received this parcel and doesn’t tell me where the parcel has been left or if it has been left with a neighbour. Absolutely ridiculous service especially when the parcels are paid for and not necessarily cheap either. Wouldn’t even rate you 1 star for your service but unfortunately it’s the only option I have. This is something you should seriously look into and stop mucking about with parcels people are expecting.