Hermes reviews

Shocking service the drivers lie and say they attempt delivery then drop off at a random house with no information on the tracking as to where it is!!!!! Spoilt Christmas and I’ve just wasted my money

Paid extra for next day delivery. Apparently it’s been sitting at the depot since Friday.

Do not use, parcel sat in hub for 5 days

Abismal service, parcel has been sat in hub for 5 days, had I known the sender was using hermes I would have cancelled order and still might yet. Can only give 1 star but that is too much

Horrendously slow delivery if you want it for xmas order for Easter. If I could give no stars I would

Tracking and Web information not very informative.

Truly awful. No updates for days. Send an email querying package, no response. Chat bot, sends to email, still no response. So many lost packages, I have no idea how you stay in business

Would give zero if I could, worst delivery company ever

Rubbish service. No communication. Claiming an attempted delivery on 11/12 which is rubbish and we have cameras to prove it. 19/12 now and nothing. No update. No customer service.?

Must be the worst courier firm ever

All good. Never had a problem yet.

Terrible, destroys companies reputations by not delivering, drivers 'loosing items' or miss treating items. The company has no contact method to talk to a person and the drivers don't care about the packages.

Lost/stolen parcel. My grandchildren will not get christmas presents from nanny and grandad. Who cannot afford to replenish their presents. This has been a disaster of service. 0 rating

My parcel has been at your depot since 6th December. The status hasn't changed at all. What has been happening for 2 weeks?

Terrible 2 parcels from different stores not delivered yet