Hermes reviews

Tracking and Web information not very informative.

Truly awful. No updates for days. Send an email querying package, no response. Chat bot, sends to email, still no response. So many lost packages, I have no idea how you stay in business

Would give zero if I could, worst delivery company ever

Rubbish service. No communication. Claiming an attempted delivery on 11/12 which is rubbish and we have cameras to prove it. 19/12 now and nothing. No update. No customer service.?

Must be the worst courier firm ever

All good. Never had a problem yet.

Terrible, destroys companies reputations by not delivering, drivers 'loosing items' or miss treating items. The company has no contact method to talk to a person and the drivers don't care about the packages.

Lost/stolen parcel. My grandchildren will not get christmas presents from nanny and grandad. Who cannot afford to replenish their presents. This has been a disaster of service. 0 rating

My parcel has been at your depot since 6th December. The status hasn't changed at all. What has been happening for 2 weeks?

Terrible 2 parcels from different stores not delivered yet

I have never known a parcel appear on sute then disappear. Then irem may be lost. Awful@

Still awaiting delivery of two parcels which have been sitting at the Blackpool delivery hub for a week. Help desk has chased twice but still nothing ruined Christmas for my family up there.

By far the worst delivery, I have ever experienced, contacted by chat, because no humans work in the office that you can speak with. Along with Hermes, Sports Direct are out too for their part.

Take forever to deliver packages on time

If I can give 0 stars I will.