Hermes reviews

Your delivery driver doesn't leave a card to reach Hermes with my items. sometimes he does even come on say he csme

What a joke. Tracking information just going in a cycle. On van, driver delayed, mis-sorted, not added to Pshop van, we'll deliver in 24 hours, on van, driver delayed, mis-sorted, not added to pshop, we'll deliver in 24 hours blah, blah, blah

Absolutely useless. My parcels have been lost into the ether when the brainless idiot driver tried to deliver them to commercial premises at 21.30 and then claimed it was the third attempt to deliver. I had stayed on the premises until 1800 hours but then thought only a complete moron would try to deliver after that time. I would rate it at zero but that isn't shown.

I am satisfied with the service, always on time and great contact with my courier.

Awful service. Nothing nice to say about hermes. Next day delivery is non existant. My parcel is who knows where, no updates, no useful information on whats happened. I needed that delivery as it was work related and i work from home.

Ordered next day delivery, hasnt shown up after 2 days. No explanation. No updates. Nothing. Cant find anything out about where my parcel is. It was a much needed item as i work from home. Furious.

Package Should have arrived on the 29th Oct but still waiting. Can’t find out what’s happen and when I’ll receive it.

Terrible service parcel arrived at click and collect. Didn't scan so shop would not give me my parcel. It got sent back to Hermes never to be seen again

This delivery company are the worst my parcel has been at my local depot for 5 days and I had a message saying they tried to deliver but that is a lie and it is not updated on amazon and on the site itself (not the link I was sent) says its still on the way after 5 days. I suspect their site has either been hacked or copied and the texts with the link is an attempt at fraud as we never pay for a redelivery

Hermes should be penalised or closed down by the Ombudsman as you're an absolute disgrace with how you treat your customers. I will be writing to my MP & the government to have you investigated as you should be closed down with your non existent customer service. I will be notifying Watchdog about you!

I would give no stars at all but that is not an option! I ordered my son a Halloween costume to wear to a party not knowing the delivery would be given to Hermes, as I wouldn’t have bothered. Guess what ? That’s right it not here and I have a child without a Halloween costume. Thanks for nothing. ?

Never deliver on time worse company ever

Delivering to me great but other people wait in and they never hear delivery man knock.So They don't get their parcel

Hermes shows delivery attempted. A lie. I have video proof that no delivery was attempted.

Absolutely terrible courier company, never deliver on time. Avoid like the plague