average from 6932 reviews
Russell Tyler
Hermes should be penalised or closed down by the Ombudsman as you're an absolute disgrace with how you treat your customers. I will be writing to my MP & the government to have you investigated as you should be closed down with your non existent customer service. I will be notifying Watchdog about you!
Kay Livermore
I would give no stars at all but that is not an option! I ordered my son a Halloween costume to wear to a party not knowing the delivery would be given to Hermes, as I wouldn’t have bothered. Guess what ? That’s right it not here and I have a child without a Halloween costume. Thanks for nothing. ?
JS
Delivering to me great but other people wait in and they never hear delivery man knock.So They don't get their parcel
Mr G Miles
Hermes shows delivery attempted. A lie. I have video proof that no delivery was attempted.
Derek Livingstone
Absolutely terrible courier company, never deliver on time. Avoid like the plague
Tam
These people are an absolute joke. They say they deliver but you can't see on their tracking that they were ever near your house. I hear bad things about this company. Why the company is growing I do no know.
Linda Mitchell
My parcels are still missing after 10 days it’s totally awful as I now have to refund my customer
Steve bennett
Had my parcel since 20/10/21 it is now 30/1021 and still no parcel even though it should of been here on 22nd
Gary
If you like waisting time and money than this is the courier service for you..if your delivery address includes neighbours out buildings or someone's bin not even near your house then these guys won't let you down. ...absolutely useless