Hermes reviews

Not happy with hermes delivery

can't find out who signed for a returned parcel.

Hermes are THE WORST delivery company. I buy a lot, have 3—4 deliveries a week and dread seeing that this clown company are tasked with my stuff. They either 'lose' my stuff, which happens with boring regularity or their operative fails to knock/ring & instead leaves stuff outside in full view. They've failed to contact me even after reporting they would after complaints I've made. Now I note the phone numbers have been changed (yet again) and nobody answers. I'm reporting them to ALL my suppliers so they all know HOW UNFIT FOR PURPOSE HERMES ARE!

My son works twelve hour shifts in a care home and arranged delivery for his day off. They tried to deliver the day before, didn’t try at all on the agreed day, said they’d deliver by 3 the next day and didn’t. These guys should be working in the circus with a car that falls apart. My son needs to be out breathing fresh air nor hanging around indoors waiting for them.

They've been holding my goods since 21st July saying theyll deliver within 24 hours

Despicable company have tracked my order which should have delivered Monday, told us it was out for delivery Sunday then tracked it no delivery said it was on its way Monday and tracked and it said delivered, then it wasn't traced it today and said out for delivery today, I bet it will not be delivered, would never ever use them again, not reliable and give out wrong information, this was my granddaughters birthday present. Do not use as cannot be trusted

I didn't get my parcel, but they wrote everywhere (on ebay as well), that I got it, but I didn't

Customer service, what customer service, it’s non existent!!! AVOID THIS COMPANY

Again another bad delivery. Say it has been delivered and it has not. Web site riddled with adverts. I have no idea why companies send their goods with this organisation as you cant contact them and they consistently dont deliver

Unable to speak to someone, Downloaded app, Said they had sent e.mail for login password,Never received! Absolutely dreadful. No customer service personnel and unable to contact company complaints procedure policy to Express frustration. Would definitely not use Hermes EVER!!!

I’ll never send a parcel with this company again they lied about when it was picked up!! When it was in transaction just deceitful avoid!!!!

Customer service is pretty dire

Absolutely rubbish courier service, delivery people pathetic, no name, no number, just a blank card

Sad mostly fine, but three lost parcels to date!

People don't use hermes delivery services. Time wasting at all. 0- rating. Missing parcels. Couriers opening parcels, sometimes taking items from boxes and paste back.. Purest untrusted delivery company at all.