Hermes reviews

Had my parcel at local depot for over a week . Try to get in touch impossible useless

Lies!!! saying attempted delivery but never appeared! Sent cctv proof showing 30 mins either side of sipposed attempt for advisor to believe me! Waited 8 days after expected date it to finally be delivered

Paid through parcel 2 go for next day delivery.. it’s now 5 days later and no delivery ! My parcel hasn’t moved for 4 days! I can’t get in touch with a human from either company ! Beware of Hemes ! Your parcel may end up at an auction house instead of being delivered!!

Says on tracking site delivery was tried sat 7.58pm!!!!!!! Sorry lie both me and other half in all day every day since 2nd of March so lying

My Hermes courier on my postcode area is brilliant shame some others let it down in other areas

Terrible to deal with after 2 phone call and being on hold for over an hour they Lost my parcel not doing anything about it

had parcel since 1 of june and it's now the 7th and still not delivered its only coming from Durham to Stockton I'd have been better picking it up myself

So far experience poor, 2 24 hour delays, still not arrived

Tracking a parcel is hopeless, says in local depot and has been there for 5 days, my dogs medicine, the worst couriers ever

They received my package on Tuesday and said that as soon as they process it it will be on it’s way to me. That was five days ago And I still have not received my package. There is still no other update available.

Absolute waste of time, still waiting for my package, tracking is useless, can't contact them, don't answer emails. Now taking legal advice.

They have had my parcel since Tuesday and no attempt to deliver it to me shocking service

Bad delivery, the driver is not taking seriously his job, no picture, no postcard and no calls, the parcel is not available for tracking as the driver set it as delivered witch is not and there’s nobody to call and to answer!! Really bad communication!

My parcel is with you Hermes and it has been with you for 12 days, this was a present for my wife’s birthday. You have let me down, my wife had her birthday yesterday. Any chance of an update.

Just not happy with these guys sorry