Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Been 3 days at the parcel center, welcome to Brexit Britain. Would be quicker with a Horse.


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  • Lost our parcel by delivering it to 'our neighbour' despite having received no instruction to do so.


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  • Not happy my parcel has been delayed again it’s been weeks now, please get yours act together and advise when I can expect my parcel. This is not good enough


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  • Failed to collect parcel today. No attempt made to collect on nominated day.


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  • Have always been very good very polite and friendly


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  • States they are still waiting for my parcel on 10th April This was dispatched 9th April. Who knows where the heck it is. I gave 1 star only because I couldn't give 0


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  • No matter what I order as soon as I hear it,s late or having problems and realise that hermes is the courier I can sed that this is usually the start of a long drawn out process. Your service is useless and I am very surprised that people put their trust in you to deliver their items. I think your service is dismal and should I find a product that I wish to purchace I will not buy from suppliers that use you to deliver it. This latest item has now not been delivered and my address is so easy to find I give up.


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  • Absolutely terrible delivery service. My parcel was left in my rubbish bin. On the day it was emptied! They don't care, this was not the first time, and even after being promised it won't happen again, I just know it will. Why do company's use this useless courier???


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  • My order said delivered but been in all day and still nothing from them tried getting in contact but when I did it gives u a voicemail to confirm first 3 numbers but my first on is a letter so instead off putting you through it asked the same thing over and over not on where's my parcel


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  • My parcel was apparently delivered, I was in all day and nothing arrived. Why anyone uses Hermes is beyond me!


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  • Shocking. They have had my parcel for 20 days, still waiting.


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  • Never had on given time n date as this time my item should arrive to me on between 15th to 17th but still haven’t had rcv yet


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  • Never received my parcel hasn’t moved since 7th April


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  • Disappointed at poor service. No parcel in the delivery time given or half hour after. Poor, poor, poor


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  • Disappointed, was given an hour window for delivery, 25 minutes after and still no sign of my parcel


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