Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Terrible service I waited in all day for my delivery and it never arrived so apparently its coming today it had better hate getting Amazon delivery from this company


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  • I waited in all day for my parcel and it never arrived I'm not happy with the service of this company


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  • I’m not happy with the service I want to know where the parcel is but I can’t get any information we’re it is


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  • What a s** service ! Says my parcel was delivered through letterbox.WHERE ?! cos certainly not at my address! They must pay them really crap money that's why they're probably stealing our parcels and selling them to earn more ?


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  • What to complain about. Delivered courteously and on time as promised. Thank you.


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  • Terrible customer service, slow, unable to find my address, when I receive packages from any other delivery service with no problem.


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  • absolute joke.parcel(s)sit at local office for days-no updated to tracking info. when are we going to get the option of choosing who our courier is?


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  • I swore never to use Hermes again after they destroyed two items in one week. Now I discover that a missing Amazon order is in the hands of… Hermes. It should be mandatory for sellers to say which courier they use up front. My hopes are not high.


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  • Took two weeks to arrive then turned up smashed! Total crap.


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  • Absolute sh*t service! Email says delivered at 1pm in a specified safe place despite me being home all day and no one being here at the time (I can see my door from where I work) and I never specified a safe place Went out checked all bins and places in the rain found nothing Searched the tracking online for it to say delivery at 2 then again at 3 then saying it can’t be delivered Tracking system is diabolical!


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  • Only given one star as couldn’t give zero. They have one job… to deliver parcels. So deliver the parcels!!


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  • Very great services


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  • I was at home all day even I postponed my appointment and nobody came but system says delivery attempted 12.06. Probably lazy driver job.


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  • My package, once again , had sat for over 5 days at a depot. Do not use this company. Cheapest isn’t best


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  • Half a cm of snow and delivery gets delayed!! Any excuse from Hermes,I'd hire better drivers who aren't lazy


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