Purolator Canada reviews

Didn’t receive my package and can’t get anyone to answer the phone.

I was to receive a parcel on Thursday February 18 and it still has not arrived and it is the 21st. The item I am waiting for is a large package that I really needed and there is no mire in stock to reorder so I am left with no package. I don't understand how the Toronto shipping center can lose a package that is big (treadmill). I am very frustrated and disappointed.

Delivery delayed due to weather? Really. Your facility is in Wtobicole I live in Mississauga, the weather is good to drive in. Plus I see other Purolator trucks on the road. Are you kidding me?

Poor service misses delevery date. Takes for ever to update tracking information. Highly fo not recomend them.

I absolutely love purolator courier services they are reliable and have always made up for when I am forgetful or lazy

Always late... worst service ever !

I had to wait 30 min. on hold listening to music until someone on a poor headset that I could hardly understand answered. the phone system they have is very choppy. Then when I explained the problem even though I had the tracking number they told me I had to contact the shipper to correct the issue which is improper address. I finally explained to the agent to correct the issue. I had already contacted the shipper and new the address was correct so Purolator had recorded it wrong. Considering that the agent had the correct address but still chose to send the item to Sarnia and not St. Jacobs is just poor customer service.

Purolator always says my parcel was attempted delivery ..however the drivers many times just can't be bothered to deliver to apartments. My delivery instructions have buzzer info and I wait for the delivery but it never comes. Many times I have experienced the same scenario with this company.

This is the most garbage delivery company I’ve ever encountered! They never delivered my package and then lied saying they couldn’t find my address when earlier that day I already had got a delivery from another delivery company no issues at all !

Horrible service, they lost my package

This service is terrible, made arrangements to pick up now parcel is on truck for delivery.

Purolator has had my package for 3 days. No update to tracking info. Typical! Brutal service.

Parcel has been in Toronto since May5th Is it coming by dog sled?

Poor service, shows parcel is out for delivery and then no one delivers it. At the end of the day they change status to weather delay. Weather was perfectly fine. When I called purolator they were not sure why this was happened. Same story for 3 days in a row.

Waiting for my new phone. Driver lied and said it was attempted and then delivered. I have a 24x7 video of my porch that also captures street traffic. Invisible person delivering invisible package? I think not! 332759653824