Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2921 reviews
  • I have ordered the same item twice now because the first time it was delivered to the wrong address and this time it was delivered to that same wrong address!


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  • Tried to deliver with no notification of date or time, so obviously, I was out. Left a note on the door to say 'drive an hour to our office to collect'. What sort of service is that? Advice to Purolator: LET PEOPLE KNOW WHEN YOU WILL ARRIVE!!!!


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  • Very very horrible and brutal service they keep delaying and sending to wrong facilities. Very disorganised


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  • Worst shipping company ever!


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  • THE WORST delivery company in North America ! They lie to you on their customer service "hotline"..they lie to you at the pick up depot ( Stratford, Ontario )...they are telling you to "go ahead and CHASE your own package " NEVER AGAIN !!!!!!


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  • POOR service..Delivered a great important box & leaned it on the garage of the house without notifying the home owner. The driver is lazy to not even come to the door!!!!


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  • Horrible service. No proper tracking. I wish this company would go under our stored service on Canada. I have never had a good experience with this company. It's not a shipping company. It's a joke


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  • No commitments, always late....worst ever courrier


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  • Arrive but no call before coming


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  • No customer service no updates you have to wait so long for customers service and never can get your answers


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  • Deliver guy came, talked to me by intercom, said parcel too heavy to him carrying upstairs. I said I would go to help him, but he cut the line, left, without a delivery notice, and put "destination unreachable" to delivery result on web.


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  • Simple small order of 2 items 5 small boxes total got split and deliverd only 3. Time sensitive shipment.. First delivery driver on border of pure rude ..still waiting for second part of delivery..


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  • A package ordered from Amazon has been at purolaters facility since Jan 5. It s a box spring that is crucial to setting up my bed. I am disgusted with the service


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  • They never leave a package with you and their facilities are then miles out of town. Completely frustrating. If I was a retailer/seller, would completely avoid them as it irritates your customers a lot.


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  • Bad information, unable to track number of parcel. Saying it was delivered but it was not.


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