Purolator Canada reviews

Excellent customer service....

Drivers do not care about delivering parcels. They do not try to reach clients and they leave very fast if the door of the building is close. This is vey bad service

Don't use them if you need to deliver items at your door. They'll say the attempted delivery but they haven't even buzzed in my unit. Lies.

Anything i buy online from now on is instantly canceled if I find out Purolator is shipping. In the past 6 months I have had multiple orders delayed and not arrive because of a lazy Purolator driver and have had nothing but empty promises from Purolator dispatch. I now cancel everything that comes Purolator....

Every package has been delivered on time or a few days early. And intact.

Purolator is the worst. Everytime I have to go and pick up my package from a very far away location. This time I missed my delivery by a few minutes, a chat service agent said it would go out for delivery again the next day but nope- I have to go pick it up. No car and a broken toe. If I don't get it in 5 days it goes back. Avoid at all costs if you can.

Not very happy with this company I really appreciate if i received my package today.

Avoid shipping threw purolator at all costs!

These guys rarely update their tracking and unlikely read the reviews. Much more effective to report to Amazon as they are aware of the issues with puroLATER..MUCH LATER

Very poor service

Every single package thats ever been shipped by you guys has been late, or lost, or “attempt delivery” even tho I was home all day and they just didn’t come by my house. The only reason they get 2 stars instead of 1 is cause unlike Amazon they treat the packages better and they don’t leave electronics in the snow or in the rain or damage the box. Otherwise, not impressed with my always late delivery’s

I’m done shopping with any business that sends by this company it’s the worst I’ve ever dealt with never again never ship anything if you want to receive it

Sad that it takes 40 mins on hold to talk to someone about delivery that was supposed to happen and didn't but Amazon system states, Purolator tried to deliver the package. The lady I spoke to said they had the wrong address!!? But that was not the case. I then talk to the closest Purolator pick up point and she informed me that the driver will never bring the package to my residence even though this is something that I paid for. She stated the driver is lazy and does as little as possible. Looks like Purolator needs an overhaul with their employees. Long and the short of it is I am paying for a service that I am not receiving. Purolator and Amazon will lose me as a customer If things don't change as I don't have the means to travel to pick up the parcels from the nearest town, if I have to do that I will no longer order online and will purchase locally. ?this issue gets fixed!

Cant you people read an adress

This is the most disorganized company I ever see they don’t even know where anything is how do they stay in business