UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • Fed ex gives u either an morn delivery confirmation or afternoon, delievers on sat and sun, the new guy at the brunswick ga store DID NOT inform my sister that weekends do not count.....ridiculous bc she was given and paid for a 2 day delivery...and was unaware of Your policies....now here it is 4 days later and I might get my package before 8pm tonight....that's the best yall can do....right? FedEx SMASHES yall in everyway....I will NEVER recommend yalls lousy service to ANYONE!!! Extrememly vague, customer service cannot be reached unless I call 1800 over Sears tella-markerters that I can barely understand....no reliability, no help from your local stores, and very misinformed....sometime between 8am and 8pm....what an awful service!!!! Post office even beats u guys out!!!! At least they are reliable and punctual....o yeah and inform the sender of dates and so in and so forth!!!!! Terrible customer service!!!!!!! Unreliable and so much more.....thx for the screws!!!


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  • I want to know where my package is TODAY not where it was two (2) days ago.


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  • Even thought today we're at 1/20/2020, I am being shown where my package was on 1/18/2020 rather than where it is at now.


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  • Most of the time I get my packages delivered.only once was delivered to wrong address.wish they would show tracking


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  • My items came broke!


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  • Exceeds expectations everytime. Would recommend to everyone. Thank you.


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  • Late, as always. Supposed to be here in 3 days. On day 5 now and tracking hasn't updated in 3 days


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  • Good service.keep like that...


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  • Does not stay up to date on tracking info!


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  • Left the envelope out in the pouring rain even though I have a mailbox and other sheltered areas. Ruined very important documents. Terrible service, and they don't care.


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  • Not happy my package was suppose to get to Midland, TX on Wednesday, January 15, 2020, and it hasn’t been touched since 1/14/2020 since mesquite Tx according details it’s been there since 1/14/2020 NOT HAPPY


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  • Very unsatisfied! Took my package to a access point instead of bringing it to my house


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  • Pathetic can’t even deliver a small & simple package only Answer I can be given is sorry but it’s been lost


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  • Gonna use usps next time


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  • I can't tell where my package is. It says where it was at 8am but at 4pm it hasn't changed. Where's it gone in 8 hours?


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