Hermes reviews

Parcels are never on time and almost always damaged

Always they are late with delivery or parcel are missing.

2 parcels not received!!

Ridiculous those people are not serious. And the drivers very ruth

Why are you putting that bloody paper saying i wasn't home, evwry single tine. One day I waited by the window and saw the carrier that he didn't even knock, he just throw the paper in mail box. You are the worse!

Lost parcel. I had to chase to sort it out.

Why is it we never have problems with deliveries with all other couriers. This is the 4th time they have not delivered items I have ordered on line

It says I can see where my package is on dit’s only showing me 8th November

Shocking on all levels. Deliveries go AWOL on a consistent basis. They either just leave it somewhere random or worse, somewhere random at a different address. As soon as driver marks delivered that’s it. You can’t contact customer services, the phones are so poor it’s beyond belief. No photos or evidences of delivery, and the one time we did get a delivery there was a photo of another property and the parcel just left on a doorstep! So shocking I can’t tell you! AVOID AVOID AVOID AVOID.....Blimey you have to give a start to proceed! Not worth the 1 star!!! 0STARS!!!!

This is the second time I have problems with receiving a parcel from Hermes.. This time the parcel only got as far as collected by Hermes then disappeared Great Service Not!!

When all goes as planned, not a problem But if they lose a parcel could be a week before it enters the Hermes system again

not a good parcel co unfortunately I don't have choice of delivery co football fanatics use wish I had a 0 star rating to choose from

Rubbish tracking as says parcel is on its way for 3 days with no update

We have had messages for the last 2 days stating there was no one here to receive our parcel. That's not true, we have been here and no one has knocked the door. There's no way of contacting hermes to ask what's going on either, very frustrating

No movement on item in over one month. Case raised and no contact other than to say local depot looking into it. No way of contacting local depot so effectively they have wipes hands off issue. Goods effectively stolen . Pathetic