Hermes reviews

Ordered some trainers 8 weeks ago now, waited in all day for them to be delivered, seen the delivery guy drive up my street look out his van window and drove off, I instantly got a notification to say that no one was home and they will attempt to deliver tomorrow. 8 weeks later still not turned up. It’s impossible to even speak to somebody on a phone or anything, all just automated voices. No one responds to emails. These trainers cost £120 and it’s looking like I’m not going to receive them. Absolutely awful services and distributors. AVOID AT ALL COSTS I CERTAINLY WILL NEVER USE AGAIN AND WOULD ADVISE EVERYONE TO STAY AWAY

You lot are taking too long I need the hoodie before Tuesday as it’s a birthday present

Absolutely rubbish! Blank card stuffed through the letterbox with just a squiggle indicating “this was my first attempt” to deliver. No name, no number and no idea when they might have another go at delivery. If only the tracking number would allow a day and time slot to suit.....now there’s an idea!!

Constantly telling me that I've rescheduled to a new address when I haven't which then delays arrival or doesn't turn up trying to organise Xmas presents and it's taking the Mick never had a problem with any other companies just this one I would not recommend to anyone

My daughter posted a parcel to me 1/10/2020... Today is the 18 /11/2020. I still haven't received it. Just had message from Hermes to say it will be delivered today. The parcel is being delivered to my daughter!!!! Will NEVER use Hermes again. Also you can never speak to an actual person to complain or ask questions. Dreadful service.

Doesnt seem to have moved in last 2 days, when am I likely to receive it? This is very poor customer service

Parcels are never on time and almost always damaged

Always they are late with delivery or parcel are missing.

2 parcels not received!!

Ridiculous those people are not serious. And the drivers very ruth

Why are you putting that bloody paper saying i wasn't home, evwry single tine. One day I waited by the window and saw the carrier that he didn't even knock, he just throw the paper in mail box. You are the worse!

Lost parcel. I had to chase to sort it out.

Why is it we never have problems with deliveries with all other couriers. This is the 4th time they have not delivered items I have ordered on line

It says I can see where my package is on dit’s only showing me 8th November

Shocking on all levels. Deliveries go AWOL on a consistent basis. They either just leave it somewhere random or worse, somewhere random at a different address. As soon as driver marks delivered that’s it. You can’t contact customer services, the phones are so poor it’s beyond belief. No photos or evidences of delivery, and the one time we did get a delivery there was a photo of another property and the parcel just left on a doorstep! So shocking I can’t tell you! AVOID AVOID AVOID AVOID.....Blimey you have to give a start to proceed! Not worth the 1 star!!! 0STARS!!!!