Hermes reviews

If there was an option for ZERO stars , then this is what this company deserves . Delivery is two days late and no sign of it having left the depot .

terrible service. couriers steal packages. indicate that the parcel was delivered. they take a picture of your door as if the parcel was delivered, but in fact there is no parcel. they just don't leave it. I sat at home all day, I track the parcel, then I see a photo of the door that I delivered the parcel about 10 minutes ago - I went out into the street. but there is no parcel. and this happens very often, out of 10 parcels through this service, 3-4 parcels reached, the rest parcels of the couriers appropriated

I have to refund my order because its a month late

Absolutely useless courier. Taking on average 2-3 weeks to deliver a 48hr delivery. Cant believe retailers use them. I had problems with every single Hermes delivery and now refuse to order anything that involves these jokers

Parcel left outside in full view, found blown away in the garden. Poor service, not left in a safe place. Parcel wet.

My parcel was delivered to 56 Maryon Road and not to my address 56 Kidd Place Was kindly handed over to me at my address

Fast, good tracking. Completely don't agree with low star rate. For me 5 stars service.

Expecting a parcel from eBay ordered over two weeks ago. Still not received it and now passed it’s estimated delivery date. No tracking updates since dispatched a week ago. This has happened with previous deliveries. Pathetic excuses given for delays which doesn’t affect any other courier company. Appalling and unacceptable standard of service. In my opinion Hermes/Evri are by far the worst courier company in the UK.

Depot, received my parcel on 10 January - 19 days later, it had still not left depot or been delivered ?

Well it's happened again no parcel which should of been delivered today and guess what no parcel, there should be no Hermes letting customers down.

I haven’t receive my item ?

Not received my parcel ! Terible company of delivery

drivers just drop stuff outside and don't even buzz your doors worst service out there

That's possible please end this company for good ? deliver one f...... Item one year..?

it takes two weeks until they check the shipment and contact the deliverer courier on Web was shipped 3-7 days but it takes about 2 months till I get my order ?