Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2921 reviews
  • Apparently drivers can't read addresses and drop off parcels where it is convienient for them. Refunds should be issued for such poor service. I would rate their service - 5 stars if I could


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  • Paid for next day delivery didn't show up next day. They won't give me my money back for same day delivery. I wouldn't use this company if it was my only choice.


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  • Unpredictable delays. This overinflated COVID problem is an amazing reason for not doing the work properly.


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  • Always request Signature required on delivery ... Driver left a box left at my front door and my x mas order was stolen ! :(


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  • Shipment delayed because Purolator can't meet it's connections


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  • Really the only carrier I've dealt with that has lost more than one package, and ... more to the point .. has ZERO urgency in resolving issues. I would give Purolator a 0 star if I could right now


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  • Package not left on doorstep....but A few weeks ago they left an expensive appliance on my doorstep in the rain!


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  • My parcel has been sitting and still is for 12 days now at a location only 40 minute drive away!


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  • I have waited 3 weeks for a parcel to come from these idiots! I phoned and sat on hold for over 30 min. For them to tell me it’s delayed due to weather! It’s in Vancouver people the worst is rain!! Give me a fricken break! If there was negative stars they would get it! Don’t ever send or order things through Purolator!!!!! Lesson learnt don’t make the same mistake!


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  • Where is my package was supposed to be here yesterday


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  • Purolator picked up my package in Niagara on the Lake on Dec 2. Next update said it missed the central hub, would ship next business day, and it hasn't or they haven't updated their info. Tried to chat on line, and they wanted 5.00 to find an answer. Never heard of such a thing.


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  • Pay 5.00 to track a package that appears to have been lost?


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  • Unreliable delivery service. You need to learn from Amazon.


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  • Horrible, they never delivers. Just mark, not at home. Never receive and miss slips ever.


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  • They received my order Dec 2 and it’s still at the warehouse as of Dec 8 Unacceptable


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